DUNOON-based CX Services, which provides services including digital printing and pick and pack processing for order fulfilment, has opened new premises in Rothesay which can accommodate up to 25 staff.
Greg Girard, the Dunoon-born and raised MD who in 2019 acquired the business in a management buyout, said, “We have chosen Rothesay to keep the business local but also because locating here gives us a new pool of talent to draw from. We have long-standing connections in Rothesay and we knew there was a shortage of jobs there that we could help with. So, in effect, we are helping ourselves while also helping the local community.
“There are a number of people on Bute with extensive experience in the tele-marketing sector and we are keen to harness their talents.”
The top floor office, occupied formerly by Allied Healthcare, will initially accommodate 15 local people and has capacity for up to 25. The company’s first batch of four trainees, two supervisors and two agents, have already started work. This number will rise in the future.
From its Rothesay office, CX Services will service a major client in the retail sector with a view to adding further clients in that sector, as well as the financial and/or medical sectors. The company plans to hold an Open Day for further recruitment once it has integrated its most recently hired team members.
Operations director Andy Hore added, “We are excited to be expanding and undertaking this new venture. Following our recent fifth anniversary we are delighted to be offering employment opportunities to another rural area in Scotland.
“It has all been well received so far by the locals and we have had some great compliments from local businesses, so the community seems really happy that there are new opportunities for employment on the Island, especially from a Real Living Wage employer whose Head Office is also based in Argyll and Bute.”
The Argyllshire business has grown turnover by more than 40% to £1.7 million. Over the next five years, Mr Girard hopes to grow this further to £2.5 million.
CX Services has warehouse teams in Dunoon and Ellesmere Port in Cheshire, which services two large healthcare clients.
