A new report by fashion retail authority Drapers, in partnership with Smurfit Kappa, has revealed that sustainable packaging is still an important factor in consumers’ purchasing decisions.
The research, which was done against the backdrop of supply chain issues, rising inflation, and the ongoing war in Ukraine, revealed that two-thirds of respondents said they want to be more sustainable and more than a third have purchased a product based on the sustainability of its packaging.
It was also found that the recyclability of packaging is an important factor for consumers when assessing the environmental impact of fashion, with 65% stating that knowing that the packaging is recycled is important. A further 42% said that the use of recycled material is important, whilst 49% indicated that using a small amount of packaging is important to them, stating that the overuse of packaging has become a ‘bugbear of many’, particularly when it comes to online shopping.
However, despite the consumer desire for sustainable packaging, consumer appetite to pay for it remains ‘less clear’. The report found that just over half (51%) believe sustainable packaging should not come at a cost to themselves. The report found that the younger cohort (18 – 24 years old) are happier to pay for sustainable packaging (64%), whilst an older age cohort (55 – 60 years old) are not willing to pay the extra price associated with sustainable packaging (65%) and believe those costs should be absorbed by the retailer.
Commenting on the importance for retailers to introduce sustainable packaging, Eddie Fellows, CEO of Smurfit Kappa UK and Ireland, said, “This year’s Drapers’ report once again highlights the importance of sustainable packaging for both the retailer and the end consumer. Packaging is a visible and tangible signal of a brand’s commitment to sustainability. By switching from an unsustainable packaging material to a sustainable packaging material, like for example paper, you are demonstrating an active commitment to become more sustainable.
“At Smurfit Kappa, we act as a strategic partner to all our clients helping them to optimise their supply chain and this often means designing fit-for-purpose sustainable packaging solutions. While some retailers are put off by potentially higher costs associated with sustainable packaging, the lasting benefits are likely to make the investment worth it.”
The report also highlighted consumers’ desire for businesses to validate sustainability claims. While 62% of respondents said they generally accept the sustainability claims that are made by companies, 21% of consumers do not believe those claims and only 17% always accept them, down 2% on last year’s data. This growing consumer scepticism has also resulted in a reduced level of trust in brands, with 71% of consumers saying that they do not always trust brands that claim to be sustainable. The research shows that anything retailers can do to substantiate and clarify their sustainability claims is likely to improve consumer confidence and understanding.
Commenting on the findings from the report, Garrett Quinn, chief sustainability officer at Smurfit Kappa, commented, “Consumers care more and more about what a brand is ‘doing’, rather than what a brand is ‘saying they are doing’. This can be done through a multitude of ways, however one of the most pertinent ways is through certification and third-party validation. The work we have been doing in the sustainability space has been recognised by leading third parties such as the Science Based Targets initiative, MSCI and Sustainalytics.
“Third party assurance, together with third party certification of our sustainability credentials, helps us as a business and shows our customers the work we are doing in the sustainability space is not going unnoticed.”